How the car donation process works
Start with the 2-minute donation form or call
Begin by completing the quick online donation form with Arkansas Auto Bridge or by calling Heritage for the Blind. You will share basic contact information, the vehicle location, and simple details such as year, make, model, condition, mileage if known, and whether you have the title. Cars, trucks, vans, SUVs, and many other vehicles may qualify. You do not need to know the vehicle's value before starting. If something is unclear, submit what you know and a donation coordinator can help fill in the blanks.
A coordinator calls back to schedule free pickup
After your form is received, a donation coordinator typically calls back within 1 to 2 business hours. The coordinator confirms your Arkansas pickup address, answers title questions, and helps choose a convenient pickup window. Pickup is free, whether the vehicle is at your home, apartment complex, workplace, repair shop, farm property, or storage location. Donors in metro areas like Little Rock, Springdale, Rogers, Hot Springs, and Pine Bluff often have fast scheduling options, while rural pickups may require a little more routing time.
A licensed tow truck picks up the vehicle
In most Arkansas metro areas, a licensed tow truck can arrive the same day or the next business day after scheduling. The driver will call before arrival, verify the vehicle, and tow it at no charge. Please remove personal belongings, license plates if your coordinator instructs you to, and any parking passes or toll tags. Have the title ready, and you will sign it over at pickup. If the vehicle does not run, has flat tires, or has been sitting for a while, tell the coordinator so the right truck can be sent.
Your vehicle is moved to auction or a parts reseller
After pickup, the vehicle is transported to an auction, salvage buyer, or parts reseller depending on its condition, age, location, and market interest. This step is handled for you, so you do not need to negotiate with buyers, advertise the vehicle, meet strangers, or arrange transportation. The goal is to convert the donated vehicle into charitable proceeds as efficiently as possible. Arkansas Auto Bridge and Heritage for the Blind keep the process moving while you wait for the final sale information needed for tax documentation.
Sale proceeds support Heritage for the Blind
When the vehicle sells, the proceeds go to Heritage for the Blind, a 501(c)(3) nonprofit organization, EIN 58-2164446. Heritage for the Blind uses donated vehicle proceeds to help fund services for people who are blind or visually impaired. Heritage also connects people with benefit resources that may include SSI, LIHEAP, Medicare Extra Help, Section 8, and other support programs. If you or someone you know wants to check benefit eligibility, you can visit nhftb.org/finder for more information.
Your tax receipt is mailed after the sale
Once the vehicle is sold and processed, your tax documentation is mailed to you. For vehicles that sell for more than $500, Heritage for the Blind provides IRS Form 1098-C. For vehicles that sell for $500 or less, you receive a written acknowledgment. The full donation process usually takes about 2 to 6 weeks from submission to final receipt, depending on pickup timing, sale date, and mail delivery. Keep your receipt with your tax records, and speak with a tax professional about how the deduction may apply to your return.
Key facts about car donation
There is no towing cost, processing fee, or out-of-pocket charge to donate through Arkansas Auto Bridge.
A coordinator usually calls within 1 to 2 business hours after your donation form is submitted.
Same-day or next-business-day pickup is often available in larger Arkansas metro areas.
You sign the vehicle title over at pickup, and the tow driver takes the vehicle.
IRS Form 1098-C is mailed for vehicles that sell for more than $500.
Heritage for the Blind is a 501(c)(3) nonprofit, EIN 58-2164446.